Automatic device connection that monitors your product performance throughout it's life
A secure connection from the connected Konica Minolta device to CSL means that faults are automatically transmitted enabling remote diagnosis so that we can monitor the performance of your device with live data coming into our call centre. Meter readings and toner stock levels can be monitored giving customers up to date cost information.
Free hotline support
A dedicated telephone support system, manned by technicians, gives access to fault settings, user advice and instigation of remote online diagnosis. Calls are monitored to assess whether further action by on-site technician is required.
Guaranteed within the contract
Improve the reliability of your Konica Minolta device. Non genuine toner will give poor copy quality, lead to premature parts failure and invalidates the manufacturer warranty. CSL are one of only a few copier suppliers to offer genuine parts and consumables whilst in contract.
Faster response times by flexible utilisation of vehicle assets
Vehicle Management software installed on all of our vehicles gives the ability to better target preventative maintenance schedules, save fuel and labour costs and improve dialogue between service control personnel and end users.
Secure on-demand remote access and support
CSL’s ‘Log Me In’ software allows for remote support to manage connected devices and can eliminate the need for a technician’s visit keeping downtime of your Konica Minolta device to a minimum.